LEGAL REFERENCE

Your Privacy Matters to Us

We built uang77 around your account security and data protection. Every transaction you make through DANA, OVO, GoPay or QRIS stays encrypted and private. This policy explains exactly...

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uang77 Your Privacy Matters to Us

How We Handle Your Information

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

SUPPORT

Privacy Questions? Reach Out

Email Support Send privacy concerns to our data protection team at [email protected]. We respond within 48 hours.
Live Chat Chat with our support team directly through your account dashboard. Available 24/7 for urgent privacy questions.
Account Settings Manage your data preferences, download your information or request deletion from your account privacy centre.
WHY VISITORS TRUST US

Privacy Standards We Follow

SSL Encryption

All data transmitted between your device and our servers uses 256-bit SSL encryption, the same standard banks use.

PCI DSS Compliance

Payment card data is handled under PCI DSS Level 1 standards, ensuring your DANA, OVO, GoPay and QRIS transactions stay secure.

Regular Audits

We conduct quarterly security audits and penetration testing to identify and fix vulnerabilities before they affect you.

Data Minimisation

We collect only the information needed to run your account and process payments. No unnecessary data collection.

Staff Training

Every team member handling your data completes annual privacy and security training to maintain our protection standards.

Incident Response

If a breach occurs, we notify affected users within 24 hours and work with authorities to resolve the issue transparently.

Privacy Across Our Platform

Live Casino TablesYour table session data and betting history are encrypted and visible only to you and our compliance team.
Slot LobbiesSpin history and game preferences are stored securely. We never track which games you play for marketing purposes.
Sportsbook MarketsYour betting slips and market activity remain private. We don't share your sports interests with external partners.
Payment RecordsDANA, OVO, GoPay and QRIS transactions are logged separately from your gaming activity for security and audit purposes.
Account ProfileYour name, email and phone number are protected with the same encryption as your payment data. Never shared publicly.
Device InformationWe collect IP address and device type to prevent fraud and unauthorised access. This data is deleted after 90 days.
Communication LogsChat transcripts and support emails are archived for 12 months to resolve disputes, then securely deleted.

What This Policy Covers

Account Registration

When you open an account, we collect your name, email, phone and date of birth to verify your identity and comply with local regulations.

Payment Processing

DANA, OVO, GoPay and QRIS payment details are encrypted and processed through secure payment gateways. We never store full card numbers.

Gameplay Analytics

We track your session duration and game preferences to improve your lobby experience. This data stays on your account only.

Security Monitoring

We monitor login attempts and unusual account activity to protect you from fraud. Alerts are sent to your registered email immediately.

Legal Compliance

We retain transaction records and account data as required by Indonesian financial regulations and anti-money-laundering laws.

Third-Party Integrations

Game providers like Pragmatic and Evolution receive only your session ID, never your personal or payment information.

Privacy Policy Questions

We keep your account data while your account is active. After you close your account, we delete personal information within 30 days. Transaction records are retained for seven years to comply with Indonesian financial regulations.

Yes. Go to your account settings and select 'Download My Data' to receive a copy of everything we hold about you. To request deletion, contact [email protected] with your account details and we'll process it within 14 days.

Absolutely. Payment data is encrypted with 256-bit SSL and processed through PCI DSS Level 1 compliant gateways. We never store full payment details on our servers. Each transaction is verified and logged separately.

No. Game providers like Evolution and Pragmatic receive only your session ID and game activity. They never see your name, email, phone or payment information. All data sharing is encrypted and logged.

We notify affected users within 24 hours via email and SMS. We work with local authorities and security experts to contain the breach, investigate the cause and prevent future incidents. Your account is secured immediately.

Yes. Every promotional email includes an unsubscribe link. You can also manage email preferences in your account settings. We'll stop sending marketing messages within 48 hours of your request.

Email [email protected] or use live chat in your account dashboard. Our data protection team responds within 48 hours. You can also request a formal privacy review or file a complaint with local data protection authorities.